Benefits of the CMDB module
The right configuration management strategy helps to improve control over IT infrastructure.
Smooth and effective management of IT environment and infrastructure improves data security in an organisation.
It enables the integration of internal processes in a company such as incident or issue management, which are based on current entries in the configuration database.
Integration of the IT processes relating to configuration may reduce the workload of IT personnel and, consequently, contribute to cost optimisation.
ASSISTANCE IN DECISION-MAKING
The estimation of assets and the monitoring of their efficiency provide more confidence when making decisions regarding service level and help streamline risk management by reducing downtimes.