Management of all company resources

Efficient management of IT assets and services within an organisation. Accurate configuration data and thus a solid base for incident management.

Benefits of the CMDB module

CONTROL

The right configuration management strategy helps to improve control over IT infrastructure.

DATA SECURITY

Smooth and effective management of IT environment and infrastructure improves data security in an organisation.

INTEGRATION

It enables the integration of internal processes in a company such as incident or issue management, which are based on current entries in the configuration database.

COST OPTIMISATION

Integration of the IT processes relating to configuration may reduce the workload of IT personnel and, consequently, contribute to cost optimisation.

ASSISTANCE IN DECISION-MAKING

The estimation of assets and the monitoring of their efficiency provide more confidence when making decisions regarding service level and help streamline risk management by reducing downtimes.