Thanks to the Helpdesk module you can report any problem, incident or task. The Professional version of the module, in addition to the functionality of the Standard version, includes a graphical process editor. Additionally, in the Professional version, you can manage calendars and Agent labour costs. By pairing the LOG Helpdesk with the Employee Monitoring module, you will gain access to user activity statistics.
See more and check how Helpdesk looks like in LOG Plus!